CLIENTS
We let the clients do the talking here. See their feedback below and learn more about the impact of our work.
“We have been very successful in the past few years and always had high occupancy levels, which is why we wanted to position ourselves more professionally for the future and our expansion. The view from the outside is important to us as well as the optimization of the room rates. It was crucial to us that the cooperation has to feel like berner+becker is a department in our company and not an external consultant!”
Marco Häusler, Director of Operations
Northern Germany
“We have been very successful in the past few years and always had high occupancy levels, which is why we wanted to…”
Marco Häusler, Director of Operations
“We have been very successful in the past few years and always had high occupancy levels, which is why we wanted to position ourselves more professionally for the future and our expansion. The view from the outside is important to us as well as the optimization of the room rates. It was crucial to us that the cooperation has to feel like berner+becker is a department in our company and not an external consultant!”
Marco Häusler, Director of Operations
Bremerhaven
“After the very positive experiences with our Nordsee Hotel City, we have decided the expand the partnership to...”
Kai Kieckbusch, Geschäftsführer
“If we could go back in time, we would have started working with berner+becker much sooner. The team implemented new pricing strategies for our hotels that proved to be very successful, even during the Covid-19 crisis. They are also constantly looking over important points that we had never even given a second thought. Whenever we have any questions, they always give great advice based on their knowledge and prior experience.”
Thomas Hannerfalk, Owner
Gothenburg, Sweden
“If we could go back in time, we would have started working with berner+becker much sooner. The team…”
Thomas Hannerfalk, Owner
“If we could go back in time, we would have started working with berner+becker much sooner. The team implemented new pricing strategies for our hotels that proved to be very successful, even during the Covid-19 crisis. They are also constantly looking over important points that we had never even given a second thought. Whenever we have any questions, they always give great advice based on their knowledge and prior experience.”
Thomas Hannerfalk, Owner
“We are very satisfied with the cooperation and the results achieved. We particularly appreciate the exchange of knowledge, the flexibility and the support from berner+becker in the selection of suitable distribution partners.”
Jasmin Hinz, Hotel Director
Client since:
December 2019 – December 2021
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
106
Hotel type:
Private Hotel
Location:
Garrel, Germany
WHAT WE DO
Implementation of the complete daily revenue management for the hotel including pricing and yield management, as well as adjustment and maintenance of rates and restrictions in the systems. This included, among other things, the revision of the price positioning, the segment mix and the public rate products following the in-depth potential analysis at the beginning of the cooperation. Ongoing support in the selection of and contract negotiations with suitable online distribution partners such as OTAs, FIT partners and Flashsale sites.
Development of a commercial strategy together with the hotel team prior to the expansion of the hotel from 58 to 106 rooms as well as active support in the PMS and Channel manager system changes carried out during the cooperation.
SUCCESSES
Garrel, Germany
“We are very satisfied with the co-operation and the results achieved. We particularly appreciate the exchange…”
Jasmin Hinz, Hotel Director
“We are very satisfied with the cooperation and the results achieved. We particularly appreciate the exchange of knowledge, the flexibility and the support from berner+becker in the selection of suitable distribution partners.”
Jasmin Hinz, Hotel Director
Client since:
December 2019 – December 2021
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
106
Hotel type:
Private Hotel
Location:
Garrel, Germany
WHAT WE DO
Implementation of the complete daily revenue management for the hotel including pricing and yield management, as well as adjustment and maintenance of rates and restrictions in the systems. This included, among other things, the revision of the price positioning, the segment mix and the public rate products following the in-depth potential analysis at the beginning of the cooperation. Ongoing support in the selection of and contract negotiations with suitable online distribution partners such as OTAs, FIT partners and Flashsale sites.
Development of a commercial strategy together with the hotel team prior to the expansion of the hotel from 58 to 106 rooms as well as active support in the PMS and Channel manager system changes carried out during the cooperation.
SUCCESSES
“Together with berner+becker we have developed and implemented our market entry strategy and have been successfully applying it for over a year. We appreciate the high level of technical expertise as well as the individual support and approach. We can fully recommend berner+becker.”
Tobias Berghäuser, General Manager
Client since:
February 2019 – February 2022
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
117
Hotel type:
Private Hotel
Location:
Berlin, Germany
OUR WORK
Pre-opening Consulting und Outsourced Revenue Management
For the successful opening of this high-end design hotel in the center of Berlin, we developed and implemented the entire revenue management strategy together with the hotel’s management team. This included, among other things, the development of public pricing and contractual price points, the implementation of rate, segment and distribution strategies, the definition of a competitor set, the development of group and trade fair strategies, room category pricing and the implementation of opening promotions via various distribution channels. Since the opening in September 2019 until February 2022, we executed the daily revenue management for this hotel.
SUCCESSES
Berlin, Germany
“Together with berner+becker we have developed and implemented our market entry strategy and have been…”
Tobias Berghäuser, General Manager
“Together with berner+becker we have developed and implemented our market entry strategy and have been successfully applying it for over a year. We appreciate the high level of technical expertise as well as the individual support and approach. We can fully recommend berner+becker.”
Tobias Berghäuser, General Manager
Client since:
February 2019 – February 2022
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
117
Hotel type:
Private Hotel
Location:
Berlin, Germany
OUR WORK
Pre-opening Consulting und Outsourced Revenue Management
For the successful opening of this high-end design hotel in the center of Berlin, we developed and implemented the entire revenue management strategy together with the hotel’s management team. This included, among other things, the development of public pricing and contractual price points, the implementation of rate, segment and distribution strategies, the definition of a competitor set, the development of group and trade fair strategies, room category pricing and the implementation of opening promotions via various distribution channels. Since the opening in September 2019 until February 2022, we executed the daily revenue management for this hotel.
SUCCESSES
“The team of berner+becker has enabled us to lift our Revenue Management to an entirely new level. We are very excited about the many different points that can be optimised which we were not aware of and how their digital tools and reportings have enabled us to forecast appropriately. We are very happy to have contacted berner+becker and have implemented professional revenue management.”
Ralph Hesse, Co-Founder
National park Harz, Braunlage, Germany
“The team of berner+becker has enabled us to lift our Revenue Management to an entirely new level. We are very…”
Ralph Hesse, Co-Founder
“The team of berner+becker has enabled us to lift our Revenue Management to an entirely new level. We are very excited about the many different points that can be optimised which we were not aware of and how their digital tools and reportings have enabled us to forecast appropriately. We are very happy to have contacted berner+becker and have implemented professional revenue management.”
Ralph Hesse, Co-Founder
“We recently implemented a new PMS. Together with our Revenue Manager from berner+becker we could set-up a new pricing structure and directly implement it in the PMS. And, after the lockdown was over, just as the summer started, we saw a huge boom in demand for the coast. Only with our new Revenue Management structures we could manage both these challenges very well and ensure a good profit for us.”
Dr. René Hans, Owner
Büsum, Germany
“We recently implemented a new PMS. Together with our Revenue Manager from berner+becker we could set-up…”
Dr. René Hans, Owner
“We recently implemented a new PMS. Together with our Revenue Manager from berner+becker we could set-up a new pricing structure and directly implement it in the PMS. And, after the lockdown was over, just as the summer started, we saw a huge boom in demand for the coast. Only with our new Revenue Management structures we could manage both these challenges very well and ensure a good profit for us.”
Dr. René Hans, Owner
Ludwigsburg, Germany
“Uncomplicated & success-oriented! The cooperation has been built on trust since the start and we receive excellent…”
Felix Sommerrock, Direktor
“When it comes to Revenue Management we like to work with berner+becker to complement our existing online and in house development initiatives because their courses are interactive and at times complex topics are facilitated in simple, professional and insightful ways. A generic course is adjusted to company context and practical examples utilizing own reports and formats make learning highly relevant and applicable for our team members.”
Agnes Lindner, Regional Talent & Learning Manager
Germany
“When it comes to Revenue Management we like to work with berner+becker to complement our existing online…”
Agnes Lindner, Regional Talent
& Learning Manager
“When it comes to Revenue Management we like to work with berner+becker to complement our existing online and in house development initiatives because their courses are interactive and at times complex topics are facilitated in simple, professional and insightful ways. A generic course is adjusted to company context and practical examples utilizing own reports and formats make learning highly relevant and applicable for our team members.”
Agnes Lindner, Regional Talent & Learning Manager
“With their expertise, berner + becker has helped us to optimize our business and achieve successful results. The cooperation is very pleasant, uncomplicated and professional, therefore we can fully recommend berner + becker as external Revenue Manager.”
Ulf Brethauer, Director of Sales, Marketing & Revenue Strategy
Berlin, Germany
“With their expertise, berner + becker has helped us to optimize our business and achieve successful results…”
Ulf Brethauer, Director of Sales, Marketing & Revenue Strategy
“With their expertise, berner + becker has helped us to optimize our business and achieve successful results. The cooperation is very pleasant, uncomplicated and professional, therefore we can fully recommend berner + becker as external Revenue Manager.”
Ulf Brethauer, Director of Sales, Marketing & Revenue Strategy
“Since we started working with berner+becker we have focused on implementing new structures for public pricing, corporate, FIT and group strategies. With these in place we can already see great improvements in both operational handling as well as in our finances. I can warmly recommend the services of berner+becker to any hotelier.”
Johannes Kürpick, General Manager
Rietberg, Germany
“Since we started working with berner+becker we have focused on implementing new structures…”
Johannes Kürpick, General Manager
“Since we started working with berner+becker we have focused on implementing new structures for public pricing, corporate, FIT and group strategies. With these in place we can already see great improvements in both operational handling as well as in our finances. I can warmly recommend the services of berner+becker to any hotelier.”
Johannes Kürpick, General Manager
“As one of the fastest growing hotel corporations in Europe, we are very happy to have access to the revenue management know how that berner+becker offers. With very positive results so far, we are confident that we will reach the expected results through our cooperation.”
Michael Bungardt, Chief Executive Officer
Client:
January 2018 – June 2021
Service:
Outsourced Revenue Management
Number of hotels:
22
Number of rooms:
1000+
Hotel type:
Independent Hotel Group. Franchise Chain Hotels
Location:
Austria, Germany, Netherlands
WHAT WE DO
Managed the complete daily and strategic revenue management for a large part of the hotels in the GSH portfolio, including brands such as Hampton by Hilton, Holiday Inn, Super 8 and Arthotel ANA. Close cooperation with CEO and top management, procedures such as forecasting, pricing & yielding, distribution and commercial guidance have been implemented. Enhanced the revenue culture within GSH through revenue and distribution basic training attended by key management staff.
SUCCESSES
Germany & Austria
“As one of the fastest growing hotel corporations in Europe, we are very happy to have access to the revenue…”
Michael Bungardt, Chief Executive Officer
“As one of the fastest growing hotel corporations in Europe, we are very happy to have access to the revenue management know how that berner+becker offers. With very positive results so far, we are confident that we will reach the expected results through our cooperation.”
Michael Bungardt, Chief Executive Officer
Client:
January 2018 – June 2021
Service:
Outsourced Revenue Management
Number of hotels:
22
Number of rooms:
1000+
Hotel type:
Independent Hotel Group. Franchise Chain Hotels
Location:
Austria, Germany, Netherlands
WHAT WE DO
Managed the complete daily and strategic revenue management for a large part of the hotels in the GSH portfolio, including brands such as Hampton by Hilton, Holiday Inn, Super 8 and Arthotel ANA. Close cooperation with CEO and top management, procedures such as forecasting, pricing & yielding, distribution and commercial guidance have been implemented. Enhanced the revenue culture within GSH through revenue and distribution basic training attended by key management staff.
SUCCESSES
“Since we cooperate with berner + becker, we finally have the yielding of our room product under control! They provide us with great guidance on optimizing our rooms business in all sales channels – regardless of web page, OTAs or tour operator business. With the tailor-made all-round service, we quickly noticed the success: both, in terms of rate and occupancy, we were able to show big jumps upwards! I can highly recommend berner + becker – perfect for a medium-sized business like us in Aying.”
Christian Hollweck, Direktor
Aying, Germany
“Since we cooperate with berner + becker, we finally have the yielding of our room product under control!…”
Christian Hollweck, Direktor
“Since we cooperate with berner + becker, we finally have the yielding of our room product under control! They provide us with great guidance on optimizing our rooms business in all sales channels – regardless of web page, OTAs or tour operator business. With the tailor-made all-round service, we quickly noticed the success: both, in terms of rate and occupancy, we were able to show big jumps upwards! I can highly recommend berner + becker – perfect for a medium-sized business like us in Aying.”
Christian Hollweck, Direktor
“Working with the berner+becker team is one of the best decisions we have ever made, and the results have been far beyond our expectations. Their detailed analysis of our business followed with a set of recommendations on our work-processes, contracts and segmentation have helped us achieve exceptional results. They are a joy to work with, incredibly quick and professional and have the analytical mindset that is needed when it comes to maximizing profitability and hitting targets.”
Sara Kristófersdóttir, Chief Commercial Officer
Reykjavik, Iceland
“Working with the berner+becker team is one of the best decisions we have ever made, and the results have been…”
Sara Kristófersdóttir, Chief Commercial Officer
“Working with the berner+becker team is one of the best decisions we have ever made, and the results have been far beyond our expectations. Their detailed analysis of our business followed with a set of recommendations on our work-processes, contracts and segmentation have helped us achieve exceptional results. They are a joy to work with, incredibly quick and professional and have the analytical mindset that is needed when it comes to maximizing profitability and hitting targets.”
Sara Kristófersdóttir, Chief Commercial Officer
Zurich, Switzerland
“The cooperation between berner+becker and the Savoy Hotel Baur en Ville has been very good and we…”
Werner Knechtli, General Manager
Client:
July 2017 – June 2019
Service:
Outsourced Revenue Management
Number of hotels:
5
Number of rooms:
90, 136, 106, 95, 105. Total 532
Hotel type:
Independent Hotel Group
Location:
Usedom, Germany
WHAT WE DO
Handling of the daily revenue management practice for 5 hotels of the SEETELHOTELS group on the island of Usedom, Germany. This included the introduction of a solid forecasting process to steer business accordingly, setting strategies for high and off season, as well as promo planning and budgeting.
SUCCESSES
Usedom, Germany
“berner+becker delivers target-driven services when it comes to market-relevant and product-oriented pricing…”
Stefan Hilgers, Chief Operating Officer
Client:
July 2017 – June 2019
Service:
Outsourced Revenue Management
Number of hotels:
5
Number of rooms:
90, 136, 106, 95, 105. Total 532
Hotel type:
Independent Hotel Group
Location:
Usedom, Germany
WHAT WE DO
Handling of the daily revenue management practice for 5 hotels of the SEETELHOTELS group on the island of Usedom, Germany. This included the introduction of a solid forecasting process to steer business accordingly, setting strategies for high and off season, as well as promo planning and budgeting.
SUCCESSES
“berner+becker gave us professional support during the opening and re-branding of our hotel with Hard Rock International. We have successfully mastered the challenges thanks to their efficient and structured assistance and are now benefitting from the excellent know-how of the specialists at berner+becker in our daily revenue management activities.”
Dagmar Weber, General Manager
Davos, Switzerland
“berner+becker gave us professional support during the opening and re-branding of our hotel with Hard Rock…”
Dagmar Weber, General Manager
“berner+becker gave us professional support during the opening and re-branding of our hotel with Hard Rock International. We have successfully mastered the challenges thanks to their efficient and structured assistance and are now benefitting from the excellent know-how of the specialists at berner+becker in our daily revenue management activities.”
Dagmar Weber, General Manager
“We are extremely satisfied with the audit that these forward-thinking and proactive team conducted for our ski resort properties in Serbia. If you are looking for someone to drive your business forward, and who understands the complexity of revenue management for particular properties like ours, then berner+becker is for you. We feel much more “armed” to explore all available revenue generating opportunities.”
Jerome Lautier, Head of Sales, Marketing & Revenue Management
Kopaonik, Serbia
“We are extremely satisfied with the audit that these forward-thinking and proactive team conducted for our ski resort…”
Jerome Lautier, Head of Sales, Marketing & Revenue Management
“We are extremely satisfied with the audit that these forward-thinking and proactive team conducted for our ski resort properties in Serbia. If you are looking for someone to drive your business forward, and who understands the complexity of revenue management for particular properties like ours, then berner+becker is for you. We feel much more “armed” to explore all available revenue generating opportunities.”
Jerome Lautier, Head of Sales, Marketing & Revenue Management
“berner+becker have managed to show noticeable results within a short time frame. We especially appreciate the swift reactions and uncomplicated handling.”
Razvan Lates, Marketing & sales
Client since:
March 2017 – ongoing
Service:
Revenue Management Consulting
Number of hotels:
2
Number of rooms:
227, 227. Total 454
Hotel type:
Independent Hotel Group
Location:
Berlin, Germany
WHAT WE DO
Revenue Consulting for aletto Hotel Kudamm and aletto Hotel Potsdamer Platz. With its 200+ rooms consisting of 800+ beds, and its diverse set-up of room types we have successfully implemented ways to conduct pricing and yielding structures for both hotel rooms and multiple-bed rooms, all under one roof. Furthermore, a new segmentation has been defined and the application of in-depth forecasting procedures ensures optimized revenues.
SUCCESSES
Berlin, Germany
“berner+becker have managed to show noticeable results within a short time frame. We especially appreciate…”
Razvan Lates, Marketing & sales
“berner+becker have managed to show noticeable results within a short time frame. We especially appreciate the swift reactions and uncomplicated handling.”
Razvan Lates, Marketing & sales
Client since:
March 2017 – ongoing
Service:
Revenue Management Consulting
Number of hotels:
2
Number of rooms:
227, 227. Total 454
Hotel type:
Independent Hotel Group
Location:
Berlin, Germany
WHAT WE DO
Revenue Consulting for aletto Hotel Kudamm and aletto Hotel Potsdamer Platz. With its 200+ rooms consisting of 800+ beds, and its diverse set-up of room types we have successfully implemented ways to conduct pricing and yielding structures for both hotel rooms and multiple-bed rooms, all under one roof. Furthermore, a new segmentation has been defined and the application of in-depth forecasting procedures ensures optimized revenues.
SUCCESSES
“In my opinion the operational execution of revenue management, as offered by berner+becker, is truly the most purposeful form of consulting for hotels and provides a real alternative to an on-property revenue manager! Since the beginning of our partnership with berner+becker we have seen tremendous revenue increases through targeted price and segmentation strategies. Because of their identification with our property, berner+becker have been able to provide a smooth and effective service to us. I can highly recommend working with them!”
Heiko Buchta, General Manager
Client since:
December 2016 – ongoing
Service:
Revenue Management Consulting
Number of hotels:
2
Number of rooms:
167, 34. Total 201
Hotel type:
Independent Hotel Group
Location:
Munich, Germany
WHAT WE DO
Assisting in the daily revenue management of the high demand city centre hotel. This includes the implementation of new tools and processes, the configuration and implementation of a Revenue Management System as well as training and coaching of the hotel staff.
SUCCESSES
Munich, Germany
“In my opinion the operational execution of revenue management, as offered by berner+becker, is truly the most…”
Heiko Buchta, General Manager
“In my opinion the operational execution of revenue management, as offered by berner+becker, is truly the most purposeful form of consulting for hotels and provides a real alternative to an on-property revenue manager! Since the beginning of our partnership with berner+becker we have seen tremendous revenue increases through targeted price and segmentation strategies. Because of their identification with our property, berner+becker have been able to provide a smooth and effective service to us. I can highly recommend working with them!”
Heiko Buchta, General Manager
Client since:
December 2016 – ongoing
Service:
Revenue Management Consulting
Number of hotels:
2
Number of rooms:
167, 34. Total 201
Hotel type:
Independent Hotel Group
Location:
Munich, Germany
WHAT WE DO
Assisting in the daily revenue management of the high demand city centre hotel. This includes the implementation of new tools and processes, the configuration and implementation of a Revenue Management System as well as training and coaching of the hotel staff.
SUCCESSES
“The company berner+becker has been a great help setting up our pricing structure together with defining room types, off sets and seasonality for our upcoming hotel in Frankfurt. With their deepened knowledge of the destination they have provided us with sound analyses and forecast figures. I am glad we decided to get berner+becker’s help on this project as I am now confident that we are ready to sell “the right rooms at the right rates, to the right customers and the right time via the right channels”. A big thanks to you guys. I have no hesitation in recommending you!”
Angelika Viebahn, Director of Revenue & Distribution
Frankfurt, Germany
“The company berner+becker has been a great help setting up our pricing structure together with defining room types…”
Angelika Viebahn, Director of Revenue & Distribution
“The company berner+becker has been a great help setting up our pricing structure together with defining room types, off sets and seasonality for our upcoming hotel in Frankfurt. With their deepened knowledge of the destination they have provided us with sound analyses and forecast figures. I am glad we decided to get berner+becker’s help on this project as I am now confident that we are ready to sell “the right rooms at the right rates, to the right customers and the right time via the right channels”. A big thanks to you guys. I have no hesitation in recommending you!”
Angelika Viebahn, Director of Revenue & Distribution
Hannover, Germany
“With berner+becker having done a proper analysis and implementation of essential tools and processes…”
Alexander Rüter, Owner and General Manager
“We’ve been doing pretty well in the past when it came to Revenue Management technology usage. But only with the help of berner+becker we’ve been starting to use this information in a qualitative way to enable target-driven actions and decisions. berner+becker is moving fast, innovative, thorough and forward-looking – an absolute advantage to have them onboard at our hotel!”
Hendrik Fennel, CEO
Friedrichshafen, Germany
“We’ve been doing pretty well in the past when it came to Revenue Management technology usage. But only with…”
Hendrik Fennel, CEO
“We’ve been doing pretty well in the past when it came to Revenue Management technology usage. But only with the help of berner+becker we’ve been starting to use this information in a qualitative way to enable target-driven actions and decisions. berner+becker is moving fast, innovative, thorough and forward-looking – an absolute advantage to have them onboard at our hotel!”
Hendrik Fennel, CEO
Budapest, Hungary
“Your revenue management knowledge is what we needed. You have shown us the direction in which to move forward…”
Ágoston Török, Director of Sales
“LifeClass Hotels with starting the cooperation with berner+becker did a huge step in revenue increase. The berner+becker team is reliable, fast and professional with an excellent knowledge in hotel revenue optimisation. They totally proved to us that outsourcing the revenue management department was the right decision”
Alen Miloševič, Director of Sales
Client:
July 2016 – September 2021
Service:
Outsourced Revenue Management
Number of hotels:
6
Number of rooms:
Total 778
Hotel type:
Independent Hotel Group
Location:
Portorož, Slovenia
WHAT WE DO
Continuous daily revenue management for all 6 LifeClass hotels while at the same time optimizing the use of their revenue management system for all properties. Special focus on public price positioning of the newly rebranded 5-star hotel Slovenija.
SUCCESSES
Portorož, Slovenia
“LifeClass Hotels with starting the cooperation with berner+becker did a huge step in revenue increase…”
Alen Miloševič, Director of Sales
“LifeClass Hotels with starting the cooperation with berner+becker did a huge step in revenue increase. The berner+becker team is reliable, fast and professional with an excellent knowledge in hotel revenue optimisation. They totally proved to us that outsourcing the revenue management department was the right decision”
Alen Miloševič, Director of Sales
Client:
July 2016 – September 2021
Service:
Outsourced Revenue Management
Number of hotels:
6
Number of rooms:
Total 778
Hotel type:
Independent Hotel Group
Location:
Portorož, Slovenia
WHAT WE DO
Continuous daily revenue management for all 6 LifeClass hotels while at the same time optimizing the use of their revenue management system for all properties. Special focus on public price positioning of the newly rebranded 5-star hotel Slovenija.
SUCCESSES
“If we could go back in time, we would have started working with berner+becker much sooner. The team implemented new pricing strategies for our hotels that proved to be very successful, even during the Covid-19 crisis. They are also constantly looking over important points that we had never even given a second thought. Whenever we have any questions, they always give great advice based on their knowledge and prior experience.”
Thomas Hannerfalk, Owner