Our conversation is looking at the various strengths and weaknesses of a Revenue Manager and the strengths and weaknesses of a Revenue Management System (RMS). A very timely and interesting topic! We often hear the discussion around technology replacing the human but, is there actually a choice to be made between having a revenue manager […]
In this exciting episode, Veit delves into the world of market intelligence tools with Philipp Stelzer from HQ Revenue and looks at how they have revolutionised the landscape of business and pricing decisions for hotels. Together they discover how data analytics and real-time market data are redefining the rules for pricing and revenue strategies, and […]
This time around, berner+becker office hours hits you with another episode in English! Veit welcomes Tibor Fejes, Senior Director, Global Revenue Performance, Policy and Planning at Marriott International. They talk about challenges faced in Revenue Management, adaptability to changes and speed to market in the landscape, the impact of technology, the role of us humans […]
We call it the Anniversary Episode! 😉 Episode 10 is live from berner+becker office hours! Particularly concise, without much digression, and this time without a guest – podcast host Veit guides us through the ins and outs of Revenue Management Support Tools in just under 10 minutes. Market intelligence, upselling, and benchmarking tools are at […]
Guests: Fabian Prinz, Sales Director at Pace Revenue We speak with Fabian Prinz from Pace Revenue to clarify some essential questions: Why is a good revenue management system essential for hotels? What are the functions of a revenue management system? How can these functions help maximise a hotel’s profit? What kind of data is analysed […]
Guests: Fabian Frauenknecht Fabian is the Director of Sales & Marketing at Geisel Privathotels in Munich and the two exchange views on the interaction between Sales & Marketing and Revenue Management. In the podcast, they discuss what connects the two areas, how silos can be broken down, what tasks are involved in sales & marketing […]
Guests: Rik Plompen In this episode, Veit talks to his former boss from NH Hotel Group times, Rik M. Plompen. Rik has been responsible for distribution technology and channel analytics at the Design Hotels marketing cooperation for some time now, and the two discussed the catch-up need of the individual hotel industry in the areas […]
In this new discussion, Veit and Trevor from Revenue Hub talk about how global economic factors and the current war in Ukraine might influence different traveler attitudes. With inflation already prevalent across many countries, they explore how that could affect not only hotels ADR but also consumer spending power – and they reflect on how […]
Guests: Mike Fuchs In this episode, Veit welcomes Mike Fuchs, Hotel Director at Louis Hotel Munich. Mike and Veit talk about stumbling blocks in revenue management, Mike’s experiences in the field, the Munich market and do a short outlook for the coming months. Subscribe and listen on other platforms
Continuing the theme of back to basics together with Trevor from RevenueHub, we follow up our last discussion around forecasting, this time we focus on segmentation. We consider what are some errors hoteliers make, or challenges they face, when considering segmentation. Our Veit highlights additional areas to consider when building more granular segmentation and ways […]